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Frequently Asked Questions
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How are my documents protected from being accessed by someone other than the intended recipient.
- Document Islands - Your documents will be stored in their own private area.
- Encryption - Sharing documents through DocumentReady is protected by SSL.
- Fraud Protection - Every account within the system utilizes a unique algorithum to protect document ownership.
- Passwords - DocumentReady cannot be accessed without an active username and password
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How does DocumentReady help to protect me and the recipients of my documents against Viruses, Trojans, and Worms?
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Each document you upload is immediately and thorougly scanned for all known viruses, trojans, and worms.
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Is there someway I can track when and how my documents are downloaded?
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Yes, DocumentReady keeps logs on file for all documents transferred within
the system. This is done not only for an added layer of security, but also to provide you with a simple way to verify that your documents
got to where you wanted them to go.
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What types of documents can I upload?
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Just about any document you can think of. Our file type database consist of tens of thousands of recognized mime-types.
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I accidently deleted a document that was very important, can I get it back?
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You bet! Just goto the recycle bin and restore it :)
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I accidently deleted a document directly from my recycle-bin that I now need back. Is it lost forever or can I somehow restore this document?
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Of course! We don't delete anything, ever. Files removed from the recycle bin are sent to an isolated holding area. Therefore if you have
already deleted a document from your recycle bin can be restored within 24 hours for a nominal fee of
$20.00 per document.
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How often are my documents backed-up by your system?
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Every document you upload is immediately backup by the DocumentReady system.
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How long can I keep documents inside DocumentReady that I upload?
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All of your Documents will remain in our system and will be accessible by you as long as your account is in good standing.
Documents sent to your recycle-bin will remain accessible for a period of 90 days before being moved to a holding area where they
can then be restored for a nominal fee of $20.00.
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What is the largest document I can upload?
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Is there a limit to the number of documents that I can upload?
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No, upload however few or many documents you want.
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Can i search through the documents I upload for a keyword or statement?
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Yes you can search through your document using natural language search terms. See Searching Documents
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I forgot my password, is there some way that I can get it back?
- You can get your password sent to the email address associated with your account at any time.
- If you no longer have access to your email
account you can retrieve your password by answering the secret question you provided durring signup.
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Can I share my username and password with someone else?
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No, you must provide each individual with their own account. Sharring your account information with anyone is a violation of our EULA.
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How many user logins can I create?
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You may create 2 Administrative Accounts (upload) in addition to your own. You may create any number of Standard User (download) accounts.
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How much does DocumentReady cost?
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A fixed cost of $8.95/month, no hidden fees
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What operating systems/computers does DocumentReady work with?
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As a web appllication, Document Ready is designed to be accessible on any modern computer with internet access. This includes both PCs and Macintosh computers.
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I can't signup because I don't have an email address. How do I go about getting my own email address?
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This document manager is really awesome, but I need to have some custom features and applications added to it. Can you do this for me?
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